Appointments Required for Specific Tests
Certain services—such as Pap smears and Complete Physical Exams—require an appointment booked in advance.
For these types of appointments. Please call the office to book. Do not book online.
Appointments, Cancellations & No-Shows
BOOKING APPOINTMENTS
Appointments can be booked by phone during clinic hours or online using the link below or by registering with the Pomelo App.
CANCELLATIONS
Please cancel at least 24 hours in advance so we can offer the slot to another patient.
NO-SHOW FEE
A $40 fee will apply for same-day cancellations or missed appointments. (This may be waived for unexpected emergencies.)
Lab Results & Prescription Renewals
LAB RESULTS
Due to patient confidentiality, lab results and chart information are not provided over the phone. A visit with a doctor is required.
PRESCRIPTION RENEWALS
Doctors must monitor your ongoing care. Prescription repeats require a phone appointment at minimum and are not issued over the phone.
Referrals to Specialists
If a referral is made, either our office or the specialist’s office will contact you with appointment details.
- Referrals are typically faxed within 48 hours of your visit
- Due to long waitlists for specialists you may not receive an appointment for some time (please continue to check-in with us regarding your referral)
Doctor Availability and Schedules
As the doctors are extremely busy during their working hours no calls or messages will be taken by any doctor.
You must call to book an appointment to see a doctor.
Phone Appointment Timing
Fo phone appointments booked with physicians, the time provided is approximate and the physician will get to you as soon as possible.
Medical Records Transfer
Please note that there is a charge when you request to have your medical records transferred and the fees are due upon receiving a transfer request form.
- Transfer of Medical Records (excludes photocopying and/or courier fees) $43.25
Fees are due at the time of request submission.
Form Completion
MSP does not cover the cost of form completion.
Please notify the receptionist in advance for any forms needing completion by the doctor.
Clinic Etiquette
We ask all patients to help maintain a respectful and calm environment:
- Rude or aggressive behavior toward staff or other patients will not be tolerated.
- Please refrain from using cell phones in the clinic.
If you have concerns about your visit, please contact the clinic manager in writing.
Contact Us
Medical Centre
101-11893 227th St
Maple Ridge, BC
Phone: 604-479-0137
Fax: 604-479-0139
info@maplemeadowshealth.ca
Pharmacy
102-11893 227th St
Maple Ridge, BC
Phone: 604-380-4345
Fax: 604-380-4346
Hours
Medical Centre
Monday – Thursday: 8:30am – 4:00pm
Friday: 8:30am – 3:00pm
Saturday and Sunday: Closed
Pharmacy
Monday – Friday: 8:30am – 5:00pm
Saturday: 9:00am – 12:00pm
Sunday: Closed